Terms and Conditions for Global Trusted Travel and Tourism

1. Introduction

Welcome to Global Trusted Travel and Tourism (GTTAT). These Terms and Conditions (the “Terms”) govern your access to and use of our services. By engaging with GTTAT, you agree to comply with and be bound by these Terms. Please read them carefully before using our services.

2. Definitions

  • Services: Includes all offerings provided by GTTAT, such as tourism consultancy, eCommerce solutions, human resource consultancy, food and beverage supply, and broker services.
  • Client: Any individual or entity engaging GTTAT’s services.
  • Agreement: The contract formed between GTTAT and the Client, including these Terms and any additional agreements or service-specific terms.

3. Services Provided

GTTAT offers the following services:

  • Tourism Consultancy: Expert advice on travel planning, destination management, and tourism development.
  • eCommerce Solutions: Development and management of online platforms for booking and other eCommerce needs.
  • Human Resource Consultancy: Recruitment, talent management, and HR strategy services.
  • Food and Beverage Supply: Provision of food and beverage products such as canned drinks, nuts, grains, fruits, vegetables, poultry products, and tubers.
  • Broker Services: Facilitation of transactions between buyers and sellers in international trade.

4. Service Agreements

  • Scope: The specific details of the services provided will be outlined in a service agreement or quotation provided to the Client.
  • Modifications: Any changes or additions to the agreed services must be made in writing and agreed upon by both parties.

5. Client Obligations

  • Accuracy: Clients must provide accurate and complete information necessary for the provision of services. GTTAT is not liable for any issues arising from inaccurate or incomplete information.
  • Compliance: Clients must adhere to all applicable laws and regulations relevant to their use of our services.
  • Payments: Clients must make timely payments for services as per the terms outlined in the service agreement. All fees are non-refundable once incurred.

6. Fees and Payment Terms

  • Fees: Fees for GTTAT’s services will be detailed in the service agreement or quotation. Fees may be fixed, commission-based, or a combination, depending on the service.
  • Payment Terms: Payments must be made as per the terms specified in the service agreement. Late payments may incur additional charges or interest.

7. Termination

  • Termination by Client: Clients may terminate their engagement with GTTAT by providing written notice in accordance with the terms specified in the service agreement. Termination does not relieve the client of any obligation to pay for services rendered before termination.
  • Termination by GTTAT: GTTAT reserves the right to terminate services if the client breaches these Terms or fails to meet their obligations. In such cases, GTTAT may also seek compensation for losses incurred.

8. Confidentiality

  • Protection of Information: GTTAT will maintain the confidentiality of all client information and will not disclose it to third parties without the client’s consent, except as required by law.
  • Client Obligations: Clients must ensure that any confidential information they share with GTTAT is protected and not disclosed to unauthorized parties.

9. Liability

  • Limitation of Liability: GTTAT’s liability for any claim related to the services provided is limited to the amount of fees paid by the client for the specific service in question. GTTAT is not liable for indirect, consequential, or incidental damages.
  • Indemnification: Clients agree to indemnify and hold GTTAT harmless from any claims, losses, or damages arising from their use of the services or breach of these Terms.

10. Dispute Resolution

  • Governing Law: These Terms are governed by and construed in accordance with the laws of the United Arab Emirates.
  • Dispute Resolution: Any disputes arising out of or related to these Terms will be resolved through arbitration in Dubai, UAE, according to the rules of the Dubai International Arbitration Centre (DIAC). The arbitrator’s decision will be final and binding.

11. Amendments

  • Changes to Terms: GTTAT reserves the right to amend these Terms at any time. Clients will be notified of any changes, and continued use of the services constitutes acceptance of the updated Terms.

12. Contact Information

For any questions or concerns regarding these Terms or our services, please contact us at:

  • Email: info@gttat.com
  • Phone Number: +971 525649389
  • Address: Block B-B34-036, Dubai, UAE

13. Acknowledgment

By engaging with GTTAT’s services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.

14. Miscellaneous

  • Severability: If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue to be in full force and effect.
  • Entire Agreement: These Terms, together with any service agreements or additional terms, constitute the entire agreement between GTTAT and the Client concerning the services provided and supersede any prior agreements or understandings.

This Terms and Conditions policy is designed to outline the rights and responsibilities of both Global Trusted Travel and Tourism and our clients, ensuring a clear understanding and smooth operation of our services.